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Issues

07/11/2019 19:50

7/11 [Android Only] Confirmed in game issue on in-app Purchase. (Resolved 7/11 19:50)

[Updated 7/11 19:50 PDT]
The data update has been completed. Thank you for your co-operation.
 

The issue has been resolved and the players who experienced this error are now able to log in the game. Also, the purchased items will be sent to the account when the players log in the game after the data update.

 
To compensate for your inconvenience this issue caused, we have distributed the following item(s).
 
‐ Gems (Free) x 100
 
*Applicable to users who held an account before the data took place.
*This item will be available until 7/13 (Sat) 7:59 PDT.

We apologize for any inconvenience this may have caused, and thank you for your patience.

 

[Updated 7/11 18:55]

Thank you for playing "SHIN MEGAMI TENSEI Liberation Dx2".

Emergency data update will be conducted to resolve following issue.

Schedule

From 7/11 (Thu) 19:00 PDT
*The schedule is subject to change without prior warning.

Objective

- Resolving an issue that an error occurs after purchasing item pack or gems in game store. [Android Only]

Please Note

-Please note that there may be changes made without prior notice.

-There is a possibility that some network connection errors will occur during the data update.

-Please note that you will be directed to the title screen at the starting moment of the data update.


We apologize for any inconvenience this may cause and appreciate your understanding.




Thank you for playing "SHIN MEGAMI TENSEI Liberation Dx2".
 
It has been confirmed that an error occurs and the player cannot login the game after purchasing item pack or gems in game store.
 
We are currently investigating this issue. Since it may take time for us to assess the situation, we will be announcing our compensation policy for this issue along with the investigation results at a later time.
Please take note that the game will still be playable during our investigation.
 
We apologize for any inconvenience this may have caused, and thank you for your patience.


-"SHIN MEGAMI TENSEI Liberation Dx2" Operations Team

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