05/09/2024 19:15
【5/12 20:00 Update】 About "An issue where in Dx2 Duels DEF parties that can be saved without forming devils."
Thank you for playing "SHIN MEGAMI TENSEI Liberation Dx2".
We apologize for the inconvenience caused to our customers regarding the "An issue where in Dx2 Duels DEF parties that can be saved without forming devils."
We would like to provide details about this issues.
Detail
When a specific procedure was used to save a defence formation without organising a demon, and a duel was played against an opponent in that state, the application was forced to shut down and the you was treated as a loss in that's duel.
Confirmed in-game issue
Two issues have been resolved as a result of the fixes made in the 9 May data update.
The following investigations were also done on this issue.
Investigation into the cause of this issue
Investigation of customers who are deliberately using this issue to inappropriately earn points.
Treatment of customers who have gained ranking points as a result of this issue
Based on the above investigation, the we have taken the following Treatment against customers who had earned ranking points due to this issue.
［Updated ］
The confiscation of ranking points earned by relevant customers in Defense has been completed today.
We apologise for a wrongly written description.
Confiscation of ranking points earned by relevant customers in Defense between 08:00 on 5 May (Sun) and 22:59 on 8 May (Wed).
Ban of accounts in accordance with the Terms of Use for customers whose management considers that they have used the Failure with clear malicious intent.
About Past Champs Ranking
Customers whose points are calculated by the operator to have increased significantly as a result of this issue will be removed from the ranking.
［Updated ］
The above treatment has been completed and the ranking has been moved up.
About the customer who initially ranked top in Season 334.
［Updated ］
The account of the customer with a final ranking of No.1 before the 10 May update of Past Champs Ranking in Season 334 was stopped during the season due to an increase in ranking points caused by this issue. However, due to the way Duel were structured, they had been selected as a match.
The customer in question was investigated and it was concluded that there was no intentional use of this issue, so the account suspension was also lifted.
We apologise for the inconvenience caused to all Duel players, including the customer concerned.
Apology for this issue.
An apology for this issue is currently under consideration.
As soon as there is progress on the apology, it will be added to this notice.
[Updated ]
We would like to apologize for this inconvenience and distributed the following items.
Compensation details:
×300
×5
Applicable players:
Customers who are not considered to have been using the fault continued with intent to maliciously.
Available:
～
We apologise for any inconvenience caused by the issue.
We would like to thank all our customers for their continued cooperation in playing the game in accordance with the "Terms of Use".
If you see any possible cheating or nuisance behaviour in the game, please send us your information with the following information.
Required Information
The User Name and User ID of the player who may be involved in prohibited activities.
Details of the misconduct. (When and how it happened, etc.)
How to contact us
Please contact us through the button below.
Please select a category, "Shin Megami Tensei Liberation Dx2: Reporting on Hacker and Harassment (Global)" from a drop down list shown below the message "Please choose from the list below".
*Results and other details of the investigation will not be made available for privacy policy reasons.
-"SHIN MEGAMI TENSEI Liberation Dx2" Operations Team
