news

Issues

07/12/2019 01:15

(Updated 7/12) Confirmed in-game issue

Thank you for playing "SHIN MEGAMI TENSEI Liberation Dx2".

Frequently asked questions

-Why won’t “Warlord's Wrath”, which has a 100% of countering Phys attacks, activate when “Death Counter” is transferred to Masakado?

 If a demon has multiple counter skills, the skill with the higher power output will be selected to activate according to the skill’s chances of activation.
If the first skill does not activate, the next most powerful counter skill will be selected to activate according to the skill’s chances of activation...etc.
Take note that only one of the counter skills can be activated with each attack.
Please keep this in mind when you transfer counter skills.
*Corrections were made to this text to clarify certain points. We apologize for any inconvenience this may have caused. (Updated 3/26)

Confirmed in game issues

We would like to inform you of the following issues that have been confirmed in-game.
 

[Ver 2.4.00]

[Added 7/12 01:15 PDT]

-The game may freeze when you transfer skill on Pandemonium.

 It has been confirmed that the game may freeze when player taps "confirm" button after selecting a demon to use for skill transfer or level up.
If you encounter this issue, please reset the game.
You may be able to avoid this issue by resetting the filters for demons and skills.
We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

[Added 7/11 02:00 PDT]

-A message saying "Do not own a Tendency Selector" pops up when certain procedures are made.

 It has been confirmed that a message saying "Do not own a Tendency Selector" will appear despite ownership of the item when the following sequence of actions have been made.
・Tap the Items button on the Home screen, then select the item Tendency Selector from the list.
・Press and hold on any demon to access the demon info screen.
・Press the Back button to return to the list. Select any demon.
This issue is scheduled to be resolved in the next update.

 

-Increased status displayed even when no Brands are equipped.

 It has been confirmed that the stats boost gained from Spirit Merge is displayed in the stats window located on the left hand side of the Equip Brands menu.
This issue is scheduled to be resolved in the next update.

 

-All Spirit Panels displayed with the lock icon attached.

 It has been confirmed that when a Spirit Merge compatible demon is summoned, the Spirit Panels in the demon info page accessed through the summon result screen are all shown with the lock icon attached when in truth only the third panel is locked.
The Panels displayed in the Spirit Merge menu and their actual accessibility are not affected by this issue. We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

 

[Ver 2.3.00]

[Added 6/30 23:30 PDT]

-The DAILY icon appears on the menu screen even after all Daily Missions are completed. (Resolved 7/11)

 After the update on 6/27/2019 PDT, the reset time has been changed to 12:00 PDT. But despite this change, it has been confirmed that the DAILY icon will still appear on the Home screen and on the hideout screen at 8:00 PDT even though all Daily Missions have been completed. This is only a visual display issue, the reset time for Daily Missions is still set at 12:00 PDT. We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

[Added 6/20 0:00 PDT]

-Incomplete skill description text display for “Unyielding Phalanx”. (Resolved 6/26)

 An issue has been confirmed where only a part of the description text for “Unyielding Phalanx” is displayed in the skill info window. The complete description should read “While the demon with this skill is alive, all party members will receive the following effect: Reduces damage by 30% when Phys repel is Pierced”.
This is only a text display issue. This issue will be resolved in the next update of the game, please have patience while we deal with this issue. We apologize for your inconvenience.

 

[Added 6/14 2:05 PDT]

-Cannot start the game with "Xperia 1" (Resolved 6/18)

 It has been confirmed that the "Agree" button on the terms of use screen which appears when starting the game for the first time currently does not function if the player is using a "Xperia 1" device, preventing access to the title screen.
We are currently investigate this issue. Details will be announced at a later date.

 

[Added 6/13 22:45 PDT]

-Certain titles does not appear on the titles list. (Resolved 6/20)

 It has been confirmed that the following titles are not displayed on the titles list of the Limited tab. You can access the list by going to Profile>titles>Limited tab.
- Lord Masakado Approved
- Devil May Cry
- Legendary Dark Knight
- Strongest Demon Slayer
- Young Devil Hunter
- Handyman
If you have one of these titles equipped as your current profile title, you may not be able to change back to it if you change titles.
We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

[Added 6/9 22:25 PDT]

-Game progression requirements can be neglected when using Auto Mode in Aura Gate 2. (Resolved 7/11)

 It has been confirmed that under certain conditions, some game progression requirements can be ignored while the Auto Mode is activated. We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.
Please note that we will not regard making use of this issue as a violation to our terms of use.

 

-Auto Mode automatically deactivates in Aura Gate 2. (Resolved 7/11)

 It has been confirmed that Auto Mode will be automatically turned to OFF after a battle with enemies encountered while using transport panels on the ground.
We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

-The Auto Mode behavioral pattern changes after a battle in Aura Gate 2. (Resolved 7/11)

 It has been confirmed that when traveling though Aura Gate 2 in Auto Mode, Auto Mode will change destinations after a battle, aiming for a new goal.
We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

[Added 6/6 4:30 PDT]

-The player is directed to 1st Brands of Sin quest when tapping the 11th quest before unlocking it. (Resolved 7/11)

 It has been confirmed that under the conditions where the 11th quest in Brands of Sin is still locked because the 10th quest has not been cleared yet, choosing the 11th quest will send the player to the preparations menu of the 1st quest.
This issue will no longer occur after you have cleared the 10th quest to unlock the 11th quest. We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

-The tombstone for Avenge battles in Aura Gate 2 will sometimes disappear. (Resolved 7/11)

 The tombstone for Avenge battles in Aura Gate 2 will disappear if you come in contact with them via transport panels on the ground, but will sometimes reappear after you have moved a few steps.
We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

-The message window for obtaining dropped items in Aura Gate 2 does not pop up while you are on a transport panel. (Resolved 7/11)

 It has been confirmed that the message window for obtaining dropped items in Aura Gate 2 does not pop up when finding a dropped item if the player is moving via a transport panel
We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

 


[Ver 2.2.00]

[Added 6/5 2:40 PDT]

-The Chain Effect of Guan Yu's Unique Skill "Dragon Blade" doesn't function correctly under certain circumstances. (Resolved 7/11)

 It has been confirmed that when Guan Yu is in a state of charm, the chain effect of "Dragon Blade" will be activated upon ally party members.
We are currently working on correcting this issue so that the chain effect of this skill will only be activated towards the enemy party regardless of Guan Yu's status.
We apologize for your inconvenience. Please have patience while we handle this problem.

 

[Added 5/22 2:10 PDT]

-The game may freeze when tapping the "Berserk Status" button right after opening a Berserk Chest. (Resolved 6/6)

 It has been confirmed that the game may freeze if you tap the "Berserk Status" button in the menu located on the right ride of the screen immediately after opening a Berserk Chest.
We apologize for your inconvenience. Please have patience while we handle this problem.

 

[Added 5/16 2:25 PDT]

-An error occurs during tutorials, causing the game to return to the title screen. (Resolved 5/23)

 It has been confirmed that an error will sometimes occur in the tutorials after starting the game with a new account. After closing the error message window, another message window showing the words “Tutorial incomplete” will appear, and closing this second window will cause the game to return to the title screen.
If you encounter this issue, please login again to continue with the game.
We apologize for this inconvenience. Please have patience while we deal with this problem.

 

[Added 5/14 2:15 PDT]

-Pierce [weak] skills deals reduced damage to enemies that only have skill induced Repel. (Resolved 6/6)

 It has been confirmed that the damage reduction effect of Pierce [weak] skills will still activate even when the target only has Repel gained through the following skills.
 - Five Elements
 - Makarakarn
 - Tetrakarn
This issue will be resolved in a later update. We apologize for this inconvenience. Please have patience while we handle this problem.

 

-The “EVENT” icon shows up on the Aura Gate 2 button during the Gatekeeper Extermination Event. (Resolved 7/11)

 It has been confirmed that during the Gatekeeper Extermination Event, the “EVENT” icon will appear on the Aura Gate 2 button. The Gatekeeper Extermination Event is for Aura Gate 1 only, please keep this in mind when choosing Aura Gates.
We apologize for your inconvenience. Please be patient while we handle this problem.

 

-Cannot scroll the Hell’s Park map screen. (Resolved 7/11)

 It has been confirmed that the scroll function will stop working on the Hell’s Park map screen after the player returns to it from the Burning Hell Area. This issue can be solved by tapping on the Hell Café button.
We apologize for your inconvenience. Please be patient while we handle this problem.

 

[Added 4/26 0:40 PDT]

-Certain demons cannot be used for fusion

 It has been confirmed that currently the demons listed below cannot be used for fusion.
This issue will be resolved in the next update of the game, please have patience while we deal with this issue. We apologize for your inconvenience.
 - Fairy Halloween Jack

 - Fairy Helper Frost
 - Fairy Nadja
 - Vile Mishaguji
 - (Alternate version) Fury Shiva
 - (Alternate version) Beast Nekomata
 - (Alternate version) Tyrant Abaddon

It has been confirmed that this issue still occurs even though we announced it had been resolved. We apologize for this inconvenience. Please have patience while we deal with this problem.

 

[Added 4/22 22:55 PDT]

-Cannot unlock the Boss chamber even when the player has enough key(s) in Aura Gate 2. (Resolved 7/11)

 This issue may be temporary resolved by leaving Aura Gate 2 through “TAKE A BREAK” and restarting the app once. If this issue cannot be resolved by doing so, please leave from Aura Gate 2 through “EXIT” and restart the app again.
We apologize for your inconvenience. Please have patience while we handle this problem.

 

-A player repeatedly goes the same route while AUTO MOVE is on in Aura Gate 2. (Resolved 6/6)

 It has been confirmed the player repeatedly goes the same route on the map with 100% exploration rates while AUTO MOVE is on. AI of the AUTO MOVE will be adjusted in a future update.
We apologize for your inconvenience. Please have patience while we handle this problem.

 

[Added 4/19 05:00 PDT]

-Japanese text displayed in certain menus of Aura Gate 2 (Resolved 6/6)

 It has been confirmed that the text concerning item requests from NPCs in Aura Gate 2 are currently being displayed in Japanese.
This issue is scheduled to be resolved in the next update of the game, please have patience while we deal with this issue. We apologize for your inconvenience.

 

 


[Added 12/21 0:00 PST]

-Unable to complete certain tutorials when taking a break from Aura Gate.

 Under certain conditions, an error preventing game progression will occur when certain tutorials are triggered during a break from the Aura Gate. If you encounter this error, please close the app manually and then exit the Aura Gate completely to finish the triggered tutorial(s).

 

 

-“SHIN MEGAMI TENSEI Liberation Dx2” Operations Team
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