news

Issues

11/13/2019 01:10

(Updated 11/13) Confirmed in-game issue

Thank you for playing "SHIN MEGAMI TENSEI Liberation Dx2".

Frequently asked questions

-Why won’t “Warlord's Wrath”, which has a 100% of countering Phys attacks, activate when “Death Counter” is transferred to Masakado?

 If a demon has multiple counter skills, the skill with the higher power output will be selected to activate according to the skill’s chances of activation.
If the first skill does not activate, the next most powerful counter skill will be selected to activate according to the skill’s chances of activation...etc.
Take note that only one of the counter skills can be activated with each attack.
Please keep this in mind when you transfer counter skills.
*Corrections were made to this text to clarify certain points. We apologize for any inconvenience this may have caused. (Updated 3/26)

Confirmed in game issues

We would like to inform you of the following issues that have been confirmed in-game.

 

[Ver 2.6.00]

[Added 11/13 1:10 PST]

-Damage boost effects to single target attacks falsely work on the other attacks.

 It has been confirmed that the Passive skill or Spirit Merge effect which boost the damage to single target attacks falsely work on the other attacks besides the single target attacks.

 

-Required action is not taken into account correctly for certain missions for Democalypse.

 It has been confirmed that the required action is not taken into account correctly for following missions if a player has not received the reward of the mission which is required to be completed to unlock said missions. And also, it has been confirmed that the actions taken before unlocking the mission are not taken into account.
- Participate in X Democalypse Boss Battle(s).
- Earn a total score of X or higher in a single Democalypse battle.
- Earn a total Bonus Rating of X or higher in a single Democalypse battle.

 

[Added 11/12 1:20 PST]

-The incorrect Battle Speed will be shown on the party confirmation screen which appears before a battle starts.

 It has been confirmed that the Battle Speed including the effect by "Speedster" in an awaken skill slot is falsely shown on the party confirmation screen when the assigned demon has the skill which has not awaken.
The actual battle speed is not affected, but please keep this in mind when checking the party's Battle Speed.

 

[Added 11/11 2:30 PST]

-Incorrect information will be shown after switching Brands between demons.

 It has been confirmed that the incorrect information for effects by brands and Spirit Merge, and locked status of Spirit Merge will be shown after switching the brands between demons by using "Switch Brands" function.
The Correct information can be shown after once accessing Brand Equip or Owned Brand screens on the "Pndemonium".
This is only visual issue and does not effect on the status of the demon.

 

[Added 11/7 23:05 PST]

-Text error in the skill description for Fafnir's skill "Golden Greed".

 The skill description for Fafnir's 's skill "Golden Greed" is falsely shown as "While the demon with this skill is alive, +200% damage to Poisoned enemies", the correct skill description for this skill is "While the demon with this skill is alive, +200% Poison damage to Poisoned enemies.".
This is only a text error. The actual effect of the skill is not affected.

 

[Added 11/7 19:20 PST]

-Certain passive skills by Support Demon do not activate.

 It has been confirmed that there is an issue that the Support Demon's passive skills which have chain effect or effect that activates automatically under certain conditions do not activates in the battle.

 

[Added 11/7 3:50 PST]

-Effects which is not by design activate by upgrades for Kartikeya through Spirit Merge.

 It has been confirmed that additional effects activate by upgrades for Kartikeya through Completion Bonus of Panel 2. Those effects are not by design and will be deleted at a later date.

 

-Buttons may not work.

 It has been confirmed that buttons don’t work by tapping the icons if the player is using a certain Android device.
There is a difference between displayed icon and actual button position, and this issue often occurs on upper side of the screen.
If you encounter this issue, please try to tap the top side of the icon.

 

-Battle buttons may disappear when player select a ”PASS” in the battle.

 It has been confirmed that there is an issue that buttons on battle screen may disappear when player select a “PASS” button, causing the player cannot proceed the battle.
If you encounter this issue, you can proceed the battle by tapping the "AUTO ON" button. Please have patience while we handle this problem.
There is a possibility that this issue is caused by the "Pass" with Eileen' Dx2 Skill "Lucky Skip I/Lucky Skip II".

 

-The image of a certain character is not shown in the story of the Intermission. (Resolved 11/7)

 It has been confirmed that the image of a certain character who appears in episode 5-2 of Intermission is not shown.
This is only visual issue and does not effect on the progress of the story.

 

[Added 11/6 22:00 PST]

-A certain Title is currently unobtainable.

 The Title "Desire to Obey" is currently unobtainable because its requirement "Defeat Aura Gate 2 boss on 40F" is impossible to meet due to 40F of Aura Gate 2 still being locked.

 

-Extension bonus item included in the item details after purchasing the Monthly Pass.

 It has been confirmed that when viewing the item details for the Monthly Pass after purchasing it for the first time, the bonus item that only comes with the Monthly Pass Extension is included in the image displayed. This information is incorrect. The Extension bonus item is not included in the initial purchase of the Monthly Pass. The Monthly Pass Extension that includes the Extension bonus item will become available for purchase 3 days prior the expiry date of the previous purchase.

 

-The number of cleared weekly missions is not included in the indicator for missions cleared.

 It has been confirmed that the number of cleared Weekly Missions is currently not included in the number indicating newly cleared missions that is shown on the Day/Week tab in the Missions menu (Hideout>Liberator's HQ>Missions). The number of newly cleared Daily Missions is not affected, and will show up on the indicator as usual. This is just a visual display issue. The actual status of the missions is not affected.

 

-The campaign period for campaigns related to the Aura Gate is shown in JST.

 It has been confirmed that the campaign period shown in the campaign descriptions available in the Level select menu is being shown in JST. Please go to the in-game News for info on the correct campaign period for Aura Gate related campaigns.

 

-Incorrect Culling Period shown in the results window of the previous Democalypse during the After Cull phase.

 It has been confirmed that in the FACTION BATTLE RESULT window that appears in the After Cull period of Democalypse, the Culling Period listed is longer than the actual period. This is just a visual display issue. The actual Culling Period and results are not affected.

 

 


[Ver 2.5.02]

[Added 10/24 22:00 PDT]

-The title mission descriptions which require to clear the quest by the specified number of seconds are incorrect.

 It has been confirmed that the requirements for the following title missions which require to clear the quest by the specified number of seconds are different from actual requirements.
A mission the requirement is to clear a quest “less than 60 sec.” is incorrectly described to clear the quest “within 60 sec. ”. This mission can be completed by clearing the quest in 59 sec. or below.
Clear Sloth 11 within 60 sec. on auto
Clear Deceit 11 within 40 sec. on auto
Clear Vanity 11 within 50 sec. on auto
Clear a Demon Buster Kiwami quest within 120 sec.
The descriptions are scheduled to be corrected with the data update on 10/30 PDT.

 

 


[Ver 2.5.01]

[Added 10/8 2:55 PDT]

-Cannot link the game to your Facebook account.

 It has been confirmed that there is an issue that player cannot link the game to their Facebook account since 9/30/2019 PDT. We are currently investigating this issue.
Until this issue will be resolved, please use your transfer ID and password to transfer your game data. ->See the detail
We apologize for any inconvenience this may have caused. Please have patience while we handle this problem.

 

[Added 10/2 0:00 PDT]

-Certain titles does not appear on the titles list.

 It has been confirmed that the following titles are not displayed on the titles list of the Limited tab. You can access the list by going to Profile>titles>Limited tab.
- Phantom Disperse
- Shadow Disperse
- Mou-Ryo Disperse
- Spirit Disperse
If you have one of these titles equipped as your current profile title, you may not be able to change back to it if you change titles.
We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

 


[Ver 2.5.00]

[Added 8/29 23:00 PDT]

-【Democalypse】Cannot Leave Faction during the Before Cull period. (Resolved 9/19)

 It has been confirmed that Faction functions like Leave, Disband and Remove are currently unavailable during the Before Cull period even though they should only be unavailable during the During Cull period. We apologize for any inconvenience this may have caused. Please have patience while we handle this problem. (Resolved 8/29)

-Aura Gate 2 first floor mapping percentage drop.

 It has been confirmed that after the maintenance that was conducted on 8/29/2019 (Thu), the mapping percentage of the first floor in Aura Gate 2 is decreased to a percentage lower than before the maintenance. Because we are currently unable to resolve this problem right now, re-mapping the floor is advised. Please take note Players who have completed mapping the entire floor before will not receive the Mapping Reward a second time by doing so again.
As compensation for this issue, we will be distributing "Gate-Aid x2" to all player accounts created before the maintenance (Claimable until 9/6/2019 7:59 PDT).

 

[Added 8/29 4:00 PDT]

-【Democalypse】Demons in Auto Battle will not attack enemy's weak point. (Resolved 9/19)

 It has been confirmed that demons may not attack enemy's weak point on the battle in Democalypse, conducted automatically.
The said demons will attack the weak points after the enemy affinities will be revealed, but they will select the skills that can reveal their affinities first. After this issue will be resolved, the affinities will be revealed at the beginning of the battle in Democalypse.

You can avoid this issue by hitting their weak points in advance on "Simulation".
We apologize for your inconvenience. Please have patience while we handle this problem.

 

-【Democalypse】Main Character's Dx2 Skill falsely activates. (Resolved 9/12)

 It has been confirmed that the Main Character's Dx2 skill still activates in Democalypse. This effect is not by design and this issue will be resolved before Democalypse will be officially released.

 

[Added 8/28 23:00 PDT]

-Hell's Park Map screen display issue on certain devices. (Resolved 9/19)

 It has been confirmed that on some tablet devices that have wider screens, the Map screen in Hell's Park is disrupted and the icons of the Areas are out of place. This issue has no effect on actual gameplay, and we apologize for any inconvenience this may cause until this issue is resolved.

 

-【Democalypse】Ranking display error when switching to another Faction after Cull. (Resolved 11/6)

 It has been confirmed that when a player switches to another Faction during the After Cull period, the player's personal overall ranking is displayed in the Rankings page of the Target Area of the player's new Faction. This is not the intended effect, and the player's ranking is not supposed to appear in the Rankings of any area at all when a switching Factions after Cull.
We apologize for any inconvenience this may have caused. Please have patience while we handle this problem.

 

-【Democalypse】Calamity Info on the party edit screen is not updated right after defeating a Calamity. (Resolved 9/19)

 It has been confirmed that when defeating a Calamity, the info on the new Calamity's level will not be updated if the player goes directly from the result screen of the previous battle to the party edit screen of the next battle. This is just a visual display issue, the new Calamity's level is in fact different than that of the previous Calamity.
We apologize for any inconvenience this may have caused. Please have patience while we handle this problem.

 

-【Democalypse】Incorrect remaining time is displayed when the time zone settings on the player's device is not set to JST. (Resolved 9/19)

 It has been confirmed that when the time zone settings on the player's device is not set to JST, the incorrect remaining time is displayed on the Democalypse window.
The correct info can be verified by pressing the "i" button located at the top right-hand side of the main screen of Faction or by going to the News page.
We apologize for any inconvenience this may have caused. Please have patience while we handle this problem.

 

 


[Ver 2.4.00]

[Added 8/21 2:40 PDT]

-Status boosts gained from Spirit Merge are not taken into account for certain Title mission requirements. (Resolved 8/28)

 It has been confirmed that the status boosts gained from Spirit Merge are not being taken into account for the following Title mission requirements, resulting in the missions not being cleared even though the requirements have been met.
Missions:
- Form a party using 4 demons with over 3500 HP
- Form a party using 4 demons with over 1800 Phys ATK
- Form a party using 4 demons with over 1500 Mag DEF
- Form a party using 4 demons with over 1800 Mag ATK
This issue is scheduled to be resolved with the next maintenance. Players will be able to clear these missions as normal by assigning the required parties after the maintenance.

 

[Added 7/31 23:45 PDT]

-An error occurs on 22th floor of Aura Gate 2.

 IIt has been confirmed that an error occurs on 22th floor of Aura Gate 2. (Resolved 8/1)
We are currently investigating this issue. Please have patience while we handle this problem.

 

[Added 7/22 19:35 PDT]

-The Chain Effect of Indrajit's "Lord of Clouds" skill activates later than Chain Effects that activate when an enemy is downed. (Resolved 8/28)

 It has been confirmed that when attacking second in a battle and downing an opponent with Indrajit's "Lord of Clouds" skill, if the demon has a skill that activates a Chain Effect when downed, it will activate before the Chain Effect of "Lord of Clouds". This phenomenon is not by design, and the Chain Effect of "Lord of Clouds" should take precedence over downed enemy Chain Effects. We apologize for this inconvenience, and will resolve this issue in the next update. Please have patience while we handle this problem.

 

[Added 7/16 04:05 PDT]

-Required action is not taken into account under certain conditions for Titles that require the player to inflict ailment a certain number of times. (Resolved 7/18)

 It has been confirmed that for Titles with requirements dependent on the number of times an ailment has been inflicted upon the enemy like "Curser", inflicting enemies with the designated ailment is not taken into account when it is done in the Aura Gate, Aura Gate 2 and Dx2 Duel.
This issue is scheduled to be resolved with the maintenance that will take place on 7/17.

 

-The "!" mark signifying the fulfillment of all requirements for Titles with multiple requirements is displayed even if only one of the requirements has been fulfilled. (Resolved 8/28)

 It has been confirmed that for Titles with multiple requirements like Spinning Stars, the "!" mark signifying the fulfillment of all requirements is incorrectly displayed in menus that are related to Titles even if only one of the requirements has been fulfilled.
This issue is scheduled to be resolved with the maintenance that will take place on 7/17.
*For players already with the "!" mark displayed, the effect is scheduled to be reverted in a later maintenance.

 

[Added 7/12 01:15 PDT]

-The game may freeze when you transfer skill on Pandemonium. (Resolved 8/28)

 It has been confirmed that the game may freeze when player taps "confirm" button after selecting a demon to use for skill transfer or level up.
If you encounter this issue, please restart the game.
You may be able to avoid this issue by restarting the filters for demons and skills.
We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

[Added 7/11 02:00 PDT]

-A message saying "Do not own a Tendency Selector" pops up when certain procedures are made. (Resolved 8/28)

 It has been confirmed that a message saying "Do not own a Tendency Selector" will appear despite ownership of the item when the following sequence of actions have been made.
・Tap the Items button on the Home screen, then select the item Tendency Selector from the list.
・Press and hold on any demon to access the demon info screen.
・Press the Back button to return to the list. Select any demon.
This issue is scheduled to be resolved in the next update.

 

-Increased status displayed even when no Brands are equipped. (Resolved 11/6)

 It has been confirmed that the stats boost gained from Spirit Merge is displayed in the stats window located on the left hand side of the Equip Brands menu.
This issue is scheduled to be resolved in the next update.

 

-All Spirit Panels displayed with the lock icon attached. (Resolved 7/18)

 It has been confirmed that when a Spirit Merge compatible demon is summoned, the Spirit Panels in the demon info page accessed through the summon result screen are all shown with the lock icon attached when in truth only the third panel is locked.
The Panels displayed in the Spirit Merge menu and their actual accessibility are not affected by this issue. We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

 


[Ver 2.3.00]

[Added 6/30 23:30 PDT]

-The DAILY icon appears on the menu screen even after all Daily Missions are completed. (Resolved 7/11)

 After the update on 6/27/2019 PDT, the reset time has been changed to 12:00 PDT. But despite this change, it has been confirmed that the DAILY icon will still appear on the Home screen and on the hideout screen at 8:00 PDT even though all Daily Missions have been completed. This is only a visual display issue, the reset time for Daily Missions is still set at 12:00 PDT. We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

[Added 6/20 0:00 PDT]

-Incomplete skill description text display for “Unyielding Phalanx”. (Resolved 6/26)

 An issue has been confirmed where only a part of the description text for “Unyielding Phalanx” is displayed in the skill info window. The complete description should read “While the demon with this skill is alive, all party members will receive the following effect: Reduces damage by 30% when Phys repel is Pierced”.
This is only a text display issue. This issue will be resolved in the next update of the game, please have patience while we deal with this issue. We apologize for your inconvenience.

 

[Added 6/14 2:05 PDT]

-Cannot start the game with "Xperia 1" (Resolved 6/18)

 It has been confirmed that the "Agree" button on the terms of use screen which appears when starting the game for the first time currently does not function if the player is using a "Xperia 1" device, preventing access to the title screen.
We are currently investigate this issue. Details will be announced at a later date.

 

[Added 6/13 22:45 PDT]

-Certain titles does not appear on the titles list. (Resolved 6/20)

 It has been confirmed that the following titles are not displayed on the titles list of the Limited tab. You can access the list by going to Profile>titles>Limited tab.
- Lord Masakado Approved
- Devil May Cry
- Legendary Dark Knight
- Strongest Demon Slayer
- Young Devil Hunter
- Handyman
If you have one of these titles equipped as your current profile title, you may not be able to change back to it if you change titles.
We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

[Added 6/9 22:25 PDT]

-Game progression requirements can be neglected when using Auto Mode in Aura Gate 2. (Resolved 7/11)

 It has been confirmed that under certain conditions, some game progression requirements can be ignored while the Auto Mode is activated. We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.
Please note that we will not regard making use of this issue as a violation to our terms of use.

 

-Auto Mode automatically deactivates in Aura Gate 2. (Resolved 7/11)

 It has been confirmed that Auto Mode will be automatically turned to OFF after a battle with enemies encountered while using transport panels on the ground.
We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

-The Auto Mode behavioral pattern changes after a battle in Aura Gate 2. (Resolved 7/11)

 It has been confirmed that when traveling though Aura Gate 2 in Auto Mode, Auto Mode will change destinations after a battle, aiming for a new goal.
We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

[Added 6/6 4:30 PDT]

-The player is directed to 1st Brands of Sin quest when tapping the 11th quest before unlocking it. (Resolved 7/11)

 It has been confirmed that under the conditions where the 11th quest in Brands of Sin is still locked because the 10th quest has not been cleared yet, choosing the 11th quest will send the player to the preparations menu of the 1st quest.
This issue will no longer occur after you have cleared the 10th quest to unlock the 11th quest. We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

-The tombstone for Avenge battles in Aura Gate 2 will sometimes disappear. (Resolved 7/11)

 The tombstone for Avenge battles in Aura Gate 2 will disappear if you come in contact with them via transport panels on the ground, but will sometimes reappear after you have moved a few steps.
We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

-The message window for obtaining dropped items in Aura Gate 2 does not pop up while you are on a transport panel. (Resolved 7/11)

 It has been confirmed that the message window for obtaining dropped items in Aura Gate 2 does not pop up when finding a dropped item if the player is moving via a transport panel
We apologize for any inconvenience this may have caused and thank you for your patience while we resolve this issue.

 

 


[Ver 2.2.00]

[Added 6/5 2:40 PDT]

-The Chain Effect of Guan Yu's Unique Skill "Dragon Blade" doesn't function correctly under certain circumstances. (Resolved 7/11)

 It has been confirmed that when Guan Yu is in a state of charm, the chain effect of "Dragon Blade" will be activated upon ally party members.
We are currently working on correcting this issue so that the chain effect of this skill will only be activated towards the enemy party regardless of Guan Yu's status.
We apologize for your inconvenience. Please have patience while we handle this problem.

 

[Added 5/22 2:10 PDT]

-The game may freeze when tapping the "Berserk Status" button right after opening a Berserk Chest. (Resolved 6/6)

 It has been confirmed that the game may freeze if you tap the "Berserk Status" button in the menu located on the right ride of the screen immediately after opening a Berserk Chest.
We apologize for your inconvenience. Please have patience while we handle this problem.

 

[Added 5/16 2:25 PDT]

-An error occurs during tutorials, causing the game to return to the title screen. (Resolved 5/23)

 It has been confirmed that an error will sometimes occur in the tutorials after starting the game with a new account. After closing the error message window, another message window showing the words “Tutorial incomplete” will appear, and closing this second window will cause the game to return to the title screen.
If you encounter this issue, please login again to continue with the game.
We apologize for this inconvenience. Please have patience while we deal with this problem.

 

[Added 5/14 2:15 PDT]

-Pierce [weak] skills deals reduced damage to enemies that only have skill induced Repel. (Resolved 6/6)

 It has been confirmed that the damage reduction effect of Pierce [weak] skills will still activate even when the target only has Repel gained through the following skills.
 - Five Elements
 - Makarakarn
 - Tetrakarn
This issue will be resolved in a later update. We apologize for this inconvenience. Please have patience while we handle this problem.

 

-The “EVENT” icon shows up on the Aura Gate 2 button during the Gatekeeper Extermination Event. (Resolved 7/11)

 It has been confirmed that during the Gatekeeper Extermination Event, the “EVENT” icon will appear on the Aura Gate 2 button. The Gatekeeper Extermination Event is for Aura Gate 1 only, please keep this in mind when choosing Aura Gates.
We apologize for your inconvenience. Please be patient while we handle this problem.

 

-Cannot scroll the Hell’s Park map screen. (Resolved 7/11)

 It has been confirmed that the scroll function will stop working on the Hell’s Park map screen after the player returns to it from the Burning Hell Area. This issue can be solved by tapping on the Hell Café button.
We apologize for your inconvenience. Please be patient while we handle this problem.

 

[Added 4/26 0:40 PDT]

-Certain demons cannot be used for fusion (Resolved 8/28)

 It has been confirmed that currently the demons listed below cannot be used for fusion.
This issue will be resolved in the next update of the game, please have patience while we deal with this issue. We apologize for your inconvenience.
 - Fairy Halloween Jack

 - Fairy Helper Frost
 - Fairy Nadja
 - Vile Mishaguji
 - (Alternate version) Fury Shiva
 - (Alternate version) Beast Nekomata
 - (Alternate version) Tyrant Abaddon

 

[Added 4/22 22:55 PDT]

-Cannot unlock the Boss chamber even when the player has enough key(s) in Aura Gate 2. (Resolved 7/11)

 This issue may be temporary resolved by leaving Aura Gate 2 through “TAKE A BREAK” and restarting the app once. If this issue cannot be resolved by doing so, please leave from Aura Gate 2 through “EXIT” and restart the app again.
We apologize for your inconvenience. Please have patience while we handle this problem.

 

-A player repeatedly goes the same route while AUTO MOVE is on in Aura Gate 2. (Resolved 6/6)

 It has been confirmed the player repeatedly goes the same route on the map with 100% exploration rates while AUTO MOVE is on. AI of the AUTO MOVE will be adjusted in a future update.
We apologize for your inconvenience. Please have patience while we handle this problem.

 

[Added 4/19 05:00 PDT]

-Japanese text displayed in certain menus of Aura Gate 2 (Resolved 6/6)

 It has been confirmed that the text concerning item requests from NPCs in Aura Gate 2 are currently being displayed in Japanese.
This issue is scheduled to be resolved in the next update of the game, please have patience while we deal with this issue. We apologize for your inconvenience.

 

 


[Added 12/21 0:00 PST]

-Unable to complete certain tutorials when taking a break from Aura Gate.

 Under certain conditions, an error preventing game progression will occur when certain tutorials are triggered during a break from the Aura Gate. If you encounter this error, please close the app manually and then exit the Aura Gate completely to finish the triggered tutorial(s).

 

 

-“SHIN MEGAMI TENSEI Liberation Dx2” Operations Team
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